Shipping + Returns
Shipping: All Charlie & Me packages are shipped domestically via USPS priority mail at a flat rate of $7 for orders under $150. Free shipping is offered for all USA domestic and Australian orders over $150 with code SHIPFREE.
To keep wastage to a minimum and avoid an over stock of excess sizes each piece is made to order. Please allow approximately 2-3 weeks from the date of order to when your package will be ready to ship. Customers will be notified and provided with a tracking number once items have been shipped. Please allow 5-7 business days for shipping.
International shipping is available worldwide at a flat rate of $25 for Canada and $30 everywhere else. International customers are responsible for all duties and taxes.
Returns: I understand that shopping online can be tricky so am happy to return, exchange or refund any unworn, unwashed or defective merchandise within 10 days from the shipped date for another item or store credit. All items must have their original tags and packaging.
All SALE items are final and may not be exchanged.
I am unable to offer returns or exchanges for international orders.
To proceed with a return or exchange please contact me at firstname.lastname@example.org or here
Customers are responsible for any return shipping costs.